Configure device settings for all devices in organization

Rob Pitcher

Dec 07, 2023

In the Settings area, select Organization Settings to turn the Organization profile on and configure the following settings at the organization level:

Device Settings - configure dashcam settings
Event Settings - select how to receive alerts (text notification, snapshot, or video) and add the relevant email recipients
Webhook Settings - add a webhook URL address
SD Retention Settings - update the recording retention time, in minutes, for each dashcam. The minimum is four minutes.

Current and future dashcams that are part of the organization receive these default settings.

Note

When the Organization settings profile is enabled and users configure settings using a combination of single, bulk and this profile, each existing device is configured based on its most recent updates, regardless of method. Newly added devices are automatically configured with the Organization profile.

You can configure these at the organization level even if the organization includes dashcams from multiple reseller partners.

Note

An organization can have dashcams from more than one reseller partner. Fleet managers can buy and manage dashcams different reseller partners, and partners can help manage organizations with their own dashcams and those of other partners.

To configure organization settings:

Log into the Surfsight Portal and from the navigation bar, click .
From the Settings menu, select Organization Settings.
Toggle the button at the top right to turn the profile on.
- Toggle on: Applies the organization settings to new devices. Any changes made to the organization settings while the toggle is on applies to all current and new devices.
- Toggle off: Does not apply the organization settings to new devices.

Setting

Explanation

Audio Recording

This setting enables the recording of audio in both the front and the cabin of the vehicle.

Enable Distracted Driver

This setting enables or disables MV+AI related events when the driver is distracted. For more information, see About MV+AI.

Enable Audio Alerts

This setting enables audio alerts in the vehicle when there is a risky driving event. The table below shows which configurations of settings enable audio/visual alerts.

Enable Audio Alerts - Settings	Audio alerts - Event Settings	Audio alerts enabled
Settings		Features
On	On	Yes
On	Off	No
Off	On	No
Off	Off	No

In Cabin Recordings

This setting enables or disables video recording from the in-cab lens.

Video Text Overlay

This setting enables or disables the text overlay on the video.

Speed Units in Text Overlay

This setting determines the speed units (miles per hour or kilometers per hour) to be used on the video recording.

Time Format

This setting determines the time format (24 HR or 12 HR), in video recordings.

Enable Live Video Streaming

This setting enables live video streaming from the vehicle.

Idle Minutes to Enter Standby

This setting sets the minutes from when the vehicle stops moving until the dashcam enters Standby mode. In Standby mode, the dashcam does not stream live video, record video, or upload video events, until the camera exits Standby mode. Fore more information see Standby mode,

For the AI-12 dashcam, the minutes to enter standby are between ten and sixty.

For the AI-14 dashcam, the minutes to enter standby are between two and sixty.

Drivers Camera

Disable the option to stop recording with the in-cab lens.

When set to off, there are no recordings even if Enable Distracted Driver is set to on.The Drivers Camera setting takes precedence.

Driver Position

Set to left or right to indicate the side on which the driver seat is located. This important for MV+AI and distracted driving functionality.

Recording Encryption

This setting enables encryption for SD card recordings.

Enter a password for the encryption. The password can be 16, 24, or 32 characters in length.

For more information about encryption, see Enable encryption for SD card recordings from the dashcam.

Virtual Ignition

Applicable for AI-14 devices only

This setting enables virtual ignition to start the AI-14 dashcam.

Screen Timeout

Applicable for AI-14 devices only

This setting sets the seconds from when the AI-14 dashcam wakes up until the screen shuts off.

Note

The AI-14 dashcam records the entire trip, even when the screen is off.

Driver Identification

This setting enables or disables driver identification (and assignment) through driver check in and check out with a unique PIN or QR code specific to that driver. Driver identification can be enabled either for a driver PIN code or a QR code, but not both.

For more information about Driver check-in and check-out, see Driver check-in and check-out on the dashcam.

When enabled, a configurable driver prompt is available, with an optional audio alert. The driver prompt can be customized to time intervals between 10 and 60 seconds . This is required when Driver Prompt is enabled.

Select Device Settings.
In the Device Settings window that pops up, adjust settings as necessary.
Click SAVE to apply the changes.